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PATCH
Update a ticket status

Autorisations

Authorization
string
header
requis

Company API key, sent as Authorization: Bearer <key>. Create it in the dashboard (Developer > API Keys) with the permissions the integration needs.

Paramètres de chemin

agent
string
requis
code
string
requis

Corps

application/json
name
string

Required on creation; renaming changes the code

Maximum string length: 255
position
integer
Plage requise: x >= 0
active
boolean
défaut:true
resolved
boolean
défaut:false
terminal
boolean
défaut:false

Réponse

200 - application/json

Always HTTP 200: the outcome is in success and code (absolute value of the response code).

success
boolean
Exemple:

true

code
integer
Exemple:

1000

message
string
Exemple:

"Request success."

body
object

Endpoint payload, null when there is none

token
string | null

Present only on authentication routes

trace_id
string | null

Present only when success is false