Answer the contact

curl --request POST \
  --url https://shortext.ny-corp.io/api/v2.0/tickets/{id}/responses \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "text": "<string>"
}
'

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://shortext.ny-corp.io/api/v2.0/tickets/{id}/responses",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'text' => '<string>'
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

const options = {
  method: 'POST',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: JSON.stringify({text: '<string>'})
};

fetch('https://shortext.ny-corp.io/api/v2.0/tickets/{id}/responses', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

import requests

url = "https://shortext.ny-corp.io/api/v2.0/tickets/{id}/responses"

payload = { "text": "<string>" }
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

{
  "success": true,
  "code": 1000,
  "message": "Request success.",
  "body": {
    "id": "TLA-XXXXX",
    "type": "ticket_created",
    "text": "<string>",
    "sent_to_contact": true,
    "author": "<string>",
    "from_status": "<string>",
    "status": "<string>",
    "created_at": "2023-11-07T05:31:56Z"
  },
  "token": "<string>",
  "trace_id": "<string>"
}