Get a ticket

curl --request GET \
  --url https://shortext.ny-corp.io/api/v2.0/tickets/{id} \
  --header 'Authorization: Bearer <token>'

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://shortext.ny-corp.io/api/v2.0/tickets/{id}",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

fetch('https://shortext.ny-corp.io/api/v2.0/tickets/{id}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

import requests

url = "https://shortext.ny-corp.io/api/v2.0/tickets/{id}"

headers = {"Authorization": "Bearer <token>"}

response = requests.get(url, headers=headers)

print(response.text)

{
  "success": true,
  "code": 1000,
  "message": "Request success.",
  "body": {
    "id": "STT-XXXXX",
    "subject": "<string>",
    "description": "<string>",
    "status": {
      "code": "in_progress",
      "name": "In progress",
      "position": 123,
      "active": true,
      "resolved": true,
      "terminal": true
    },
    "priority": {
      "priority": "high",
      "label": "High",
      "response_time": 60,
      "resolve_time": 480
    },
    "agent": {
      "id": "<string>",
      "name": "<string>"
    },
    "conversation_id": "<string>",
    "contact": {},
    "response_due_at": "2023-11-07T05:31:56Z",
    "resolve_due_at": "2023-11-07T05:31:56Z",
    "responded_at": "2023-11-07T05:31:56Z",
    "resolved_at": "2023-11-07T05:31:56Z",
    "closed_at": "2023-11-07T05:31:56Z",
    "response_breached": true,
    "resolve_breached": true,
    "satisfaction_rating": 123,
    "created_at": "2023-11-07T05:31:56Z",
    "updated_at": "2023-11-07T05:31:56Z"
  },
  "token": "<string>",
  "trace_id": "<string>"
}