Tickets
Ticket activity
Oldest first: status changes, internal notes, answers to the contact, SLA breaches.
GET
Ticket activity
Authorizations
Company API key, sent as Authorization: Bearer <key>. Create it in the dashboard (Developer > API Keys) with the permissions the integration needs.
Path Parameters
Response
200 - application/json
Always HTTP 200: the outcome is in success and code (absolute value of the response code).