✨ Core Mission
At its core, Shortext aims to simplify communication between businesses and their clients. Instead of juggling multiple tools or relying on manual replies, Shortext lets you centralize and automate conversations intelligently.“Our goal is not just to respond faster — it’s to create meaningful, automated experiences that feel human.”
🧠 How It Works
Shortext connects directly to your messaging channels (like WhatsApp Business API) and enables you to:- Create and manage AI agents that understand and respond to users.
- Keep track of active sessions and conversations.
- Trigger automated actions based on user messages or events.
- Integrate with external systems using custom APIs.
- A smart conversation engine powered by AI.
- A gateway system that manages incoming and outgoing messages.
- A flexible API layer for developers and integrations.
🚀 Why Teams Use Shortext
Teams and organizations choose Shortext because it provides:- Full automation — no human supervision required.
- 24/7 availability to respond to clients anytime.
- Easy integration with existing tools and workflows.
- Real-time insights on messages, sessions, and engagement.
💡 Example Use Cases
Shortext is used across different industries to improve communication and support operations.| Use Case | Description |
|---|---|
| Customer Support | Automate replies, collect feedback, and track complaints. |
| Sales & Marketing | Send promotions or re-engage users within WhatsApp’s 24-hour window. |
| Recruitment | Manage job applications and candidate communication automatically. |
| Internal Workflows | Notify agents, assign tasks, or track operations in real time. |