Conversations
Reply to a conversation
Same message grammar as every endpoint (text, template, interactive, media). Out of the WhatsApp 24h window a free-form message is sent as a notification template. By default the reply takes the conversation over (handover): the AI agent stops answering, as when a human answers in the Inbox. A user token of an agent (role) cannot answer a conversation assigned to someone else.
POST
Reply to a conversation
Authorizations
Company API key, sent as Authorization: Bearer <key>. Create it in the dashboard (Developer > API Keys) with the permissions the integration needs.
Path Parameters
Body
application/json
Response
200 - application/json
The sent Message