Skip to main content
GET
/
ticket
/
sla
/
search
Search ticket sla records
curl --request GET \
  --url https://shortext.ny-corp.io/api/ticket/sla/search \
  --header 'Authorization: Bearer <token>'
[
  {
    "id": 60,
    "app_id": 19,
    "label": "Medium",
    "priority": "medium",
    "response_time": 60,
    "resolve_time": 480,
    "created_at": "2025-04-25T17:19:30.000000Z",
    "updated_at": "2025-04-25T17:19:30.000000Z"
  }
]

Documentation Index

Fetch the complete documentation index at: https://docs.shortext.ny-corp.io/llms.txt

Use this file to discover all available pages before exploring further.

Authorizations

​
Authorization
string
header
required

Basic Auth

Query Parameters

​
agent
string
required

Response

200 - application/json

The data