curl --request GET \
  --url https://shortext.ny-corp.io/api/ticket/sla/search \
  --header 'Authorization: Bearer <token>'

[
  {
    "id": 60,
    "app_id": 19,
    "label": "Medium",
    "priority": "medium",
    "response_time": 60,
    "resolve_time": 480,
    "created_at": "2025-04-25T17:19:30.000000Z",
    "updated_at": "2025-04-25T17:19:30.000000Z"
  }
]