Authorizations
Basic Auth
Query Parameters
Use code value from status
Use priority value from SLA
Response
200 - application/json
The data
The response is of type any.
curl --request GET \
--url https://shortext.ny-corp.io/api/ticket/search \
--header 'Authorization: Bearer <token>'[
{
"id": 62,
"app_id": 1,
"contact_detail_id": 2728,
"whatsapp_session_id": 6023,
"ticket_status_id": 7,
"position": 1,
"subject": "Problème technique lors de la recherche d'offres en marketing et commerce",
"description": "L'utilisateur Angèle recherche des opportunités en marketing et commerce, mais un problème technique (timeout lors de la recherche) empêche de fournir les résultats. Une assistance est nécessaire pour résoudre ce problème et fournir des offres pertinentes.",
"ticket_sla_policy_id": 5,
"responded_at": null,
"response_due_at": "2025-05-19T08:00:21.000000Z",
"resolved_at": null,
"resolved_due_at": "2025-05-19T15:00:22.000000Z",
"closed_at": null,
"is_response_breached": true,
"is_resolve_breached": true,
"satisfaction_requested": false,
"satisfaction_rating": null,
"meta": null,
"created_at": "2025-05-16T19:02:22.000000Z",
"updated_at": "2025-09-10T15:16:42.000000Z",
"hashid": "STT-XLWY6P"
}
]curl --request GET \
--url https://shortext.ny-corp.io/api/ticket/search \
--header 'Authorization: Bearer <token>'[
{
"id": 62,
"app_id": 1,
"contact_detail_id": 2728,
"whatsapp_session_id": 6023,
"ticket_status_id": 7,
"position": 1,
"subject": "Problème technique lors de la recherche d'offres en marketing et commerce",
"description": "L'utilisateur Angèle recherche des opportunités en marketing et commerce, mais un problème technique (timeout lors de la recherche) empêche de fournir les résultats. Une assistance est nécessaire pour résoudre ce problème et fournir des offres pertinentes.",
"ticket_sla_policy_id": 5,
"responded_at": null,
"response_due_at": "2025-05-19T08:00:21.000000Z",
"resolved_at": null,
"resolved_due_at": "2025-05-19T15:00:22.000000Z",
"closed_at": null,
"is_response_breached": true,
"is_resolve_breached": true,
"satisfaction_requested": false,
"satisfaction_rating": null,
"meta": null,
"created_at": "2025-05-16T19:02:22.000000Z",
"updated_at": "2025-09-10T15:16:42.000000Z",
"hashid": "STT-XLWY6P"
}
]Basic Auth
Use code value from status
Use priority value from SLA
The data
The response is of type any.