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  <url>
    <loc>https://docs.shortext.ny-corp.io/agents/creating-an-agent</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/agents/tools-configuration</loc>
    <lastmod>2026-10-24T17:49:37.713Z</lastmod>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/authentication</loc>
    <lastmod>2026-10-25T16:38:22.624Z</lastmod>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/contact-format</loc>
    <lastmod>2026-10-24T17:49:37.713Z</lastmod>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/errors</loc>
    <lastmod>2026-10-24T20:32:16.393Z</lastmod>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/guides/agent-knowledge</loc>
    <lastmod>2026-10-24T20:32:16.390Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/guides/balance</loc>
    <lastmod>2026-10-24T20:32:16.388Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/guides/connect-whatsapp</loc>
    <lastmod>2026-10-24T17:49:37.706Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/guides/create-templates</loc>
    <lastmod>2026-10-25T16:38:22.633Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/guides/dynamic-links</loc>
    <lastmod>2026-10-24T20:32:16.388Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/guides/handover</loc>
    <lastmod>2026-10-24T17:49:37.714Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/guides/manage-tickets</loc>
    <lastmod>2026-10-24T20:32:16.387Z</lastmod>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/guides/migrate-to-v2</loc>
    <lastmod>2026-10-24T20:32:16.392Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/guides/send-a-template</loc>
    <lastmod>2026-10-25T16:38:22.623Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/guides/start-a-conversation</loc>
    <lastmod>2026-10-24T17:49:37.707Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/hosted-sessions</loc>
    <lastmod>2026-10-25T16:38:22.632Z</lastmod>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/introduction</loc>
    <lastmod>2026-10-25T16:38:22.625Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/message-format</loc>
    <lastmod>2026-10-25T16:38:22.622Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/shortext-endpoint</loc>
    <lastmod>2026-10-24T17:49:37.717Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v1.0/endpoints/agents/search-agents</loc>
    <lastmod>2026-10-25T16:38:17.537Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v1.0/endpoints/business-manager/get-business-balance</loc>
    <lastmod>2026-10-25T16:38:17.546Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v1.0/endpoints/health/health-check</loc>
    <lastmod>2026-10-24T21:15:54.665Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v1.0/endpoints/knowledge/manage-contact-knowledge</loc>
    <lastmod>2026-10-25T16:38:17.595Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v1.0/endpoints/messages/send-a-message</loc>
    <lastmod>2026-10-24T21:15:54.584Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v1.0/endpoints/messages/submit-an-inbound-message</loc>
    <lastmod>2026-10-24T21:15:54.654Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v1.0/endpoints/tickets/search-a-ticket</loc>
    <lastmod>2026-10-25T16:38:17.562Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v1.0/endpoints/tickets/search-ticket-sla-records</loc>
    <lastmod>2026-10-25T16:38:17.575Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v1.0/endpoints/tickets/search-ticket-status-records</loc>
    <lastmod>2026-10-25T16:38:17.586Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v1.0/introduction</loc>
    <lastmod>2026-10-24T20:32:16.391Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v1.0/send-message</loc>
    <lastmod>2026-10-25T16:17:26.894Z</lastmod>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/account/current-api-key</loc>
    <lastmod>2026-10-25T16:38:17.065Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/agents/create-an-agent</loc>
    <lastmod>2026-10-25T16:38:16.584Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/agents/delete-an-agent</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/agents/get-an-agent</loc>
    <lastmod>2026-10-25T16:38:16.598Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/agents/list-agents</loc>
    <lastmod>2026-10-25T16:38:16.574Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/agents/restore-a-deleted-agent</loc>
    <lastmod>2026-10-25T16:38:16.627Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/agents/update-an-agent</loc>
    <lastmod>2026-10-25T16:38:16.617Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/billing/company-balance</loc>
    <lastmod>2026-10-25T16:38:16.779Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/billing/wallet-movements</loc>
    <lastmod>2026-10-25T16:38:16.789Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/channels/attach-or-move-a-channel</loc>
    <lastmod>2026-10-25T16:38:16.825Z</lastmod>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/channels/create-a-shortext-endpoint</loc>
    <lastmod>2026-10-25T16:38:17.075Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/channels/delete-a-shortext-endpoint</loc>
    <lastmod>2026-10-25T16:38:17.086Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/channels/detach-a-channel-from-its-agent</loc>
    <lastmod>2026-10-25T16:38:16.836Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/channels/get-a-channel</loc>
    <lastmod>2026-10-25T16:38:16.815Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/channels/list-channels</loc>
    <lastmod>2026-10-25T16:38:16.800Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/channels/rotate-the-webhook-signing-secret</loc>
    <lastmod>2026-10-25T16:38:17.109Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/channels/update-a-shortext-endpoint</loc>
    <lastmod>2026-10-25T16:38:17.098Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/conversations/assign-a-conversation</loc>
    <lastmod>2026-10-25T16:38:16.979Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/conversations/get-a-conversation</loc>
    <lastmod>2026-10-25T16:38:16.928Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/conversations/hand-a-conversation-back-to-the-agent</loc>
    <lastmod>2026-10-25T16:38:16.969Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/conversations/list-assignees</loc>
    <lastmod>2026-10-25T16:38:16.989Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/conversations/list-conversations</loc>
    <lastmod>2026-10-25T16:38:16.902Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/conversations/list-the-messages-of-a-conversation</loc>
    <lastmod>2026-10-25T16:38:16.938Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/conversations/reply-to-a-conversation</loc>
    <lastmod>2026-10-25T16:38:16.949Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/conversations/start-a-conversation</loc>
    <lastmod>2026-10-25T16:38:16.913Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/conversations/take-a-conversation-over</loc>
    <lastmod>2026-10-25T16:38:16.959Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/dynamic-links/add-an-app</loc>
    <lastmod>2026-10-25T16:38:16.720Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/dynamic-links/clicks-of-a-dynamic-link</loc>
    <lastmod>2026-10-25T16:38:17.055Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/dynamic-links/create-a-dynamic-link</loc>
    <lastmod>2026-10-25T16:38:17.010Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/dynamic-links/delete-a-dynamic-link</loc>
    <lastmod>2026-10-25T16:38:17.034Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/dynamic-links/delete-an-app</loc>
    <lastmod>2026-10-25T16:38:16.744Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/dynamic-links/domain-verification-file</loc>
    <lastmod>2026-10-25T16:38:16.764Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/dynamic-links/get-a-dynamic-link</loc>
    <lastmod>2026-10-25T16:38:17.024Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/dynamic-links/get-an-app</loc>
    <lastmod>2026-10-25T16:38:16.735Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/dynamic-links/list-apps</loc>
    <lastmod>2026-10-25T16:38:16.706Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/dynamic-links/list-dynamic-links</loc>
    <lastmod>2026-10-25T16:38:16.999Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/dynamic-links/update-a-dynamic-link</loc>
    <lastmod>2026-10-25T16:38:17.044Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/dynamic-links/update-an-app</loc>
    <lastmod>2026-10-25T16:38:16.754Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/hosted-sessions/cancel-a-hosted-session</loc>
    <lastmod>2026-10-25T16:38:17.420Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/hosted-sessions/create-a-hosted-session</loc>
    <lastmod>2026-10-25T16:38:17.398Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/hosted-sessions/get-a-hosted-session</loc>
    <lastmod>2026-10-25T16:38:17.411Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/hosted-sessions/list-hosted-sessions</loc>
    <lastmod>2026-10-25T16:38:17.389Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/hosted-sessions/purposes-of-the-hosted-sessions</loc>
    <lastmod>2026-10-25T16:38:17.379Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/knowledge/add-a-knowledge-document</loc>
    <lastmod>2026-10-25T16:38:16.647Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/knowledge/add-contact-knowledge</loc>
    <lastmod>2026-10-25T16:38:16.857Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/knowledge/delete-a-knowledge-document</loc>
    <lastmod>2026-10-25T16:38:16.671Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/knowledge/delete-contact-knowledge</loc>
    <lastmod>2026-10-25T16:38:16.881Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/knowledge/get-a-contact-knowledge-entry</loc>
    <lastmod>2026-10-25T16:38:16.872Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/knowledge/get-a-knowledge-document</loc>
    <lastmod>2026-10-25T16:38:16.662Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/knowledge/knowledge-base-usage</loc>
    <lastmod>2026-10-25T16:38:16.695Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/knowledge/list-contact-knowledge</loc>
    <lastmod>2026-10-25T16:38:16.847Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/knowledge/list-knowledge-documents</loc>
    <lastmod>2026-10-25T16:38:16.637Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/knowledge/update-a-knowledge-document</loc>
    <lastmod>2026-10-25T16:38:16.681Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/knowledge/update-contact-knowledge</loc>
    <lastmod>2026-10-25T16:38:16.891Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/templates/create-a-whatsapp-template</loc>
    <lastmod>2026-10-25T16:38:17.190Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/templates/edit-a-whatsapp-template</loc>
    <lastmod>2026-10-25T16:38:17.222Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/templates/get-a-whatsapp-template</loc>
    <lastmod>2026-10-25T16:38:17.206Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/templates/list-whatsapp-templates</loc>
    <lastmod>2026-10-25T16:38:17.174Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/add-a-note</loc>
    <lastmod>2026-10-25T16:38:17.297Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/answer-the-contact</loc>
    <lastmod>2026-10-25T16:38:17.307Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/create-a-ticket-status</loc>
    <lastmod>2026-10-25T16:38:17.330Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/create-an-sla-policy</loc>
    <lastmod>2026-10-25T16:38:17.129Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/delete-a-ticket-status</loc>
    <lastmod>2026-10-25T16:38:17.354Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/delete-an-sla-policy</loc>
    <lastmod>2026-10-25T16:38:17.155Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/get-a-ticket</loc>
    <lastmod>2026-10-25T16:38:17.258Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/get-a-ticket-status</loc>
    <lastmod>2026-10-25T16:38:17.343Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/get-an-sla-policy</loc>
    <lastmod>2026-10-25T16:38:17.143Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/list-sla-policies</loc>
    <lastmod>2026-10-25T16:38:17.119Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/list-ticket-statuses</loc>
    <lastmod>2026-10-25T16:38:17.316Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/list-tickets</loc>
    <lastmod>2026-10-25T16:38:17.233Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/open-a-ticket</loc>
    <lastmod>2026-10-25T16:38:17.243Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/ticket-activity</loc>
    <lastmod>2026-10-25T16:38:17.287Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/update-a-ticket</loc>
    <lastmod>2026-10-25T16:38:17.267Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/update-a-ticket-status</loc>
    <lastmod>2026-10-25T16:38:17.365Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/update-an-sla-policy</loc>
    <lastmod>2026-10-25T16:38:17.164Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/webhooks/create-a-webhook-endpoint</loc>
    <lastmod>2026-10-25T16:38:17.452Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/webhooks/delete-a-webhook-endpoint</loc>
    <lastmod>2026-10-25T16:38:17.492Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/webhooks/delivery-history</loc>
    <lastmod>2026-10-25T16:38:17.519Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/webhooks/get-a-webhook-endpoint</loc>
    <lastmod>2026-10-25T16:38:17.466Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/webhooks/list-webhook-endpoints</loc>
    <lastmod>2026-10-25T16:38:17.443Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/webhooks/redeliver-an-event</loc>
    <lastmod>2026-10-25T16:38:17.528Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/webhooks/rotate-the-signing-secret</loc>
    <lastmod>2026-10-25T16:38:17.501Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/webhooks/send-a-test-event</loc>
    <lastmod>2026-10-25T16:38:17.510Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/webhooks/update-a-webhook-endpoint</loc>
    <lastmod>2026-10-25T16:38:17.475Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/webhooks/webhook-event-catalog</loc>
    <lastmod>2026-10-25T16:38:17.429Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/versioning</loc>
    <lastmod>2026-10-24T17:49:34.533Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/webhooks</loc>
    <lastmod>2026-10-25T16:38:22.627Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/whatsapp-messages</loc>
    <lastmod>2026-10-25T16:38:22.623Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/channels/coming-soon</loc>
    <lastmod>2026-10-25T16:38:22.626Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/channels/mailbox</loc>
    <lastmod>2026-10-24T17:49:34.534Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/channels/overview</loc>
    <lastmod>2026-10-25T16:38:22.630Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/channels/shortext-endpoint</loc>
    <lastmod>2026-10-24T17:49:34.519Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/channels/whatsapp</loc>
    <lastmod>2026-10-24T17:49:34.526Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/channels/whatsapp-templates</loc>
    <lastmod>2026-10-25T16:38:21.255Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/agents/creating-an-agent</loc>
    <lastmod>2026-10-24T20:32:15.756Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/agents/tools-configuration</loc>
    <lastmod>2026-10-24T17:49:34.521Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/authentication</loc>
    <lastmod>2026-10-25T16:38:21.260Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/contact-format</loc>
    <lastmod>2026-10-24T17:49:34.521Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/errors</loc>
    <lastmod>2026-10-24T20:32:15.754Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/guides/agent-knowledge</loc>
    <lastmod>2026-10-24T20:32:15.760Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/guides/balance</loc>
    <lastmod>2026-10-24T20:32:15.751Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/guides/connect-whatsapp</loc>
    <lastmod>2026-10-24T17:49:34.516Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/guides/create-templates</loc>
    <lastmod>2026-10-25T16:38:21.254Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/guides/dynamic-links</loc>
    <lastmod>2026-10-24T20:32:15.756Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/guides/handover</loc>
    <lastmod>2026-10-24T17:49:34.523Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/guides/manage-tickets</loc>
    <lastmod>2026-10-24T20:32:15.753Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/guides/migrate-to-v2</loc>
    <lastmod>2026-10-24T20:32:15.750Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/guides/send-a-template</loc>
    <lastmod>2026-10-25T16:38:21.239Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/guides/start-a-conversation</loc>
    <lastmod>2026-10-24T17:49:34.518Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/hosted-sessions</loc>
    <lastmod>2026-10-25T16:38:21.238Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/introduction</loc>
    <lastmod>2026-10-25T16:38:21.240Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/message-format</loc>
    <lastmod>2026-10-25T16:38:21.237Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/shortext-endpoint</loc>
    <lastmod>2026-10-24T17:49:34.514Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v1.0/endpoints/agents/search-agents</loc>
    <lastmod>2026-10-25T16:38:18.668Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v1.0/endpoints/business-manager/get-business-balance</loc>
    <lastmod>2026-10-25T16:38:18.679Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v1.0/endpoints/health/health-check</loc>
    <lastmod>2026-10-24T21:15:55.795Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v1.0/endpoints/knowledge/manage-contact-knowledge</loc>
    <lastmod>2026-10-25T16:38:18.724Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v1.0/endpoints/messages/send-a-message</loc>
    <lastmod>2026-10-24T21:15:55.716Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v1.0/endpoints/messages/submit-an-inbound-message</loc>
    <lastmod>2026-10-24T21:15:55.785Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v1.0/endpoints/tickets/search-a-ticket</loc>
    <lastmod>2026-10-25T16:38:18.695Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v1.0/endpoints/tickets/search-ticket-sla-records</loc>
    <lastmod>2026-10-25T16:38:18.704Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v1.0/endpoints/tickets/search-ticket-status-records</loc>
    <lastmod>2026-10-25T16:38:18.713Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v1.0/introduction</loc>
    <lastmod>2026-10-24T20:32:15.750Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v1.0/send-message</loc>
    <lastmod>2026-10-25T16:17:26.436Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/account/current-api-key</loc>
    <lastmod>2026-10-25T16:38:18.125Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/agents/create-an-agent</loc>
    <lastmod>2026-10-25T16:38:17.627Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/agents/delete-an-agent</loc>
    <lastmod>2026-10-25T16:38:17.651Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/agents/get-an-agent</loc>
    <lastmod>2026-10-25T16:38:17.641Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/agents/list-agents</loc>
    <lastmod>2026-10-25T16:38:17.616Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/agents/restore-a-deleted-agent</loc>
    <lastmod>2026-10-25T16:38:17.671Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/agents/update-an-agent</loc>
    <lastmod>2026-10-25T16:38:17.661Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/billing/company-balance</loc>
    <lastmod>2026-10-25T16:38:17.825Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/billing/wallet-movements</loc>
    <lastmod>2026-10-25T16:38:17.835Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/channels/attach-or-move-a-channel</loc>
    <lastmod>2026-10-25T16:38:17.871Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/channels/create-a-shortext-endpoint</loc>
    <lastmod>2026-10-25T16:38:18.134Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/channels/delete-a-shortext-endpoint</loc>
    <lastmod>2026-10-25T16:38:18.144Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/channels/detach-a-channel-from-its-agent</loc>
    <lastmod>2026-10-25T16:38:17.881Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/channels/get-a-channel</loc>
    <lastmod>2026-10-25T16:38:17.861Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/channels/list-channels</loc>
    <lastmod>2026-10-25T16:38:17.845Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/channels/rotate-the-webhook-signing-secret</loc>
    <lastmod>2026-10-25T16:38:18.165Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/channels/update-a-shortext-endpoint</loc>
    <lastmod>2026-10-25T16:38:18.155Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/conversations/assign-a-conversation</loc>
    <lastmod>2026-10-25T16:38:18.023Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/conversations/get-a-conversation</loc>
    <lastmod>2026-10-25T16:38:17.970Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/conversations/hand-a-conversation-back-to-the-agent</loc>
    <lastmod>2026-10-25T16:38:18.013Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/conversations/list-assignees</loc>
    <lastmod>2026-10-25T16:38:18.034Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/conversations/list-conversations</loc>
    <lastmod>2026-10-25T16:38:17.947Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/conversations/list-the-messages-of-a-conversation</loc>
    <lastmod>2026-10-25T16:38:17.980Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/conversations/reply-to-a-conversation</loc>
    <lastmod>2026-10-25T16:38:17.990Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/conversations/start-a-conversation</loc>
    <lastmod>2026-10-25T16:38:17.956Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/conversations/take-a-conversation-over</loc>
    <lastmod>2026-10-25T16:38:18.003Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/dynamic-links/add-an-app</loc>
    <lastmod>2026-10-25T16:38:17.767Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/dynamic-links/clicks-of-a-dynamic-link</loc>
    <lastmod>2026-10-25T16:38:18.114Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/dynamic-links/create-a-dynamic-link</loc>
    <lastmod>2026-10-25T16:38:18.072Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/dynamic-links/delete-a-dynamic-link</loc>
    <lastmod>2026-10-25T16:38:18.095Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/dynamic-links/delete-an-app</loc>
    <lastmod>2026-10-25T16:38:17.793Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/dynamic-links/domain-verification-file</loc>
    <lastmod>2026-10-25T16:38:17.811Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/dynamic-links/get-a-dynamic-link</loc>
    <lastmod>2026-10-25T16:38:18.086Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/dynamic-links/get-an-app</loc>
    <lastmod>2026-10-25T16:38:17.781Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/dynamic-links/list-apps</loc>
    <lastmod>2026-10-25T16:38:17.750Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/dynamic-links/list-dynamic-links</loc>
    <lastmod>2026-10-25T16:38:18.062Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/dynamic-links/update-a-dynamic-link</loc>
    <lastmod>2026-10-25T16:38:18.105Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/dynamic-links/update-an-app</loc>
    <lastmod>2026-10-25T16:38:17.802Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/hosted-sessions/cancel-a-hosted-session</loc>
    <lastmod>2026-10-25T16:38:18.546Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/hosted-sessions/create-a-hosted-session</loc>
    <lastmod>2026-10-25T16:38:18.524Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/hosted-sessions/get-a-hosted-session</loc>
    <lastmod>2026-10-25T16:38:18.536Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/hosted-sessions/list-hosted-sessions</loc>
    <lastmod>2026-10-25T16:38:18.513Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/hosted-sessions/purposes-of-the-hosted-sessions</loc>
    <lastmod>2026-10-25T16:38:18.504Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/knowledge/add-a-knowledge-document</loc>
    <lastmod>2026-10-25T16:38:17.691Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/knowledge/add-contact-knowledge</loc>
    <lastmod>2026-10-25T16:38:17.902Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/knowledge/delete-a-knowledge-document</loc>
    <lastmod>2026-10-25T16:38:17.716Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/knowledge/delete-contact-knowledge</loc>
    <lastmod>2026-10-25T16:38:17.927Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/knowledge/get-a-contact-knowledge-entry</loc>
    <lastmod>2026-10-25T16:38:17.917Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/knowledge/get-a-knowledge-document</loc>
    <lastmod>2026-10-25T16:38:17.705Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/knowledge/knowledge-base-usage</loc>
    <lastmod>2026-10-25T16:38:17.740Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/knowledge/list-contact-knowledge</loc>
    <lastmod>2026-10-25T16:38:17.891Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/knowledge/list-knowledge-documents</loc>
    <lastmod>2026-10-25T16:38:17.682Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/knowledge/update-a-knowledge-document</loc>
    <lastmod>2026-10-25T16:38:17.726Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/knowledge/update-contact-knowledge</loc>
    <lastmod>2026-10-25T16:38:17.937Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/templates/create-a-whatsapp-template</loc>
    <lastmod>2026-10-25T16:38:18.242Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/templates/edit-a-whatsapp-template</loc>
    <lastmod>2026-10-25T16:38:18.271Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/templates/get-a-whatsapp-template</loc>
    <lastmod>2026-10-25T16:38:18.256Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/templates/list-whatsapp-templates</loc>
    <lastmod>2026-10-25T16:38:18.227Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/add-a-note</loc>
    <lastmod>2026-10-25T16:38:18.423Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/answer-the-contact</loc>
    <lastmod>2026-10-25T16:38:18.433Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/create-a-ticket-status</loc>
    <lastmod>2026-10-25T16:38:18.457Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/create-an-sla-policy</loc>
    <lastmod>2026-10-25T16:38:18.184Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/delete-a-ticket-status</loc>
    <lastmod>2026-10-25T16:38:18.480Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/delete-an-sla-policy</loc>
    <lastmod>2026-10-25T16:38:18.207Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/get-a-ticket</loc>
    <lastmod>2026-10-25T16:38:18.391Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/get-a-ticket-status</loc>
    <lastmod>2026-10-25T16:38:18.471Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/get-an-sla-policy</loc>
    <lastmod>2026-10-25T16:38:18.198Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/list-sla-policies</loc>
    <lastmod>2026-10-25T16:38:18.174Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/list-ticket-statuses</loc>
    <lastmod>2026-10-25T16:38:18.443Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/list-tickets</loc>
    <lastmod>2026-10-25T16:38:18.279Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/open-a-ticket</loc>
    <lastmod>2026-10-25T16:38:18.289Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/ticket-activity</loc>
    <lastmod>2026-10-25T16:38:18.412Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/update-a-ticket</loc>
    <lastmod>2026-10-25T16:38:18.402Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/update-a-ticket-status</loc>
    <lastmod>2026-10-25T16:38:18.489Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/update-an-sla-policy</loc>
    <lastmod>2026-10-25T16:38:18.217Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/webhooks/create-a-webhook-endpoint</loc>
    <lastmod>2026-10-25T16:38:18.581Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/webhooks/delete-a-webhook-endpoint</loc>
    <lastmod>2026-10-25T16:38:18.617Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/webhooks/delivery-history</loc>
    <lastmod>2026-10-25T16:38:18.645Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/webhooks/get-a-webhook-endpoint</loc>
    <lastmod>2026-10-25T16:38:18.595Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/webhooks/list-webhook-endpoints</loc>
    <lastmod>2026-10-25T16:38:18.571Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/webhooks/redeliver-an-event</loc>
    <lastmod>2026-10-25T16:38:18.657Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/webhooks/rotate-the-signing-secret</loc>
    <lastmod>2026-10-25T16:38:18.626Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/webhooks/send-a-test-event</loc>
    <lastmod>2026-10-25T16:38:18.636Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/webhooks/update-a-webhook-endpoint</loc>
    <lastmod>2026-10-25T16:38:18.604Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/webhooks/webhook-event-catalog</loc>
    <lastmod>2026-10-25T16:38:18.556Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/versioning</loc>
    <lastmod>2026-10-24T17:49:34.524Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/webhooks</loc>
    <lastmod>2026-10-25T16:38:21.236Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/whatsapp-messages</loc>
    <lastmod>2026-10-25T16:38:21.234Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/channels/coming-soon</loc>
    <lastmod>2026-10-25T16:38:21.235Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/channels/mailbox</loc>
    <lastmod>2026-10-24T17:49:34.525Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/channels/overview</loc>
    <lastmod>2026-10-25T16:38:21.240Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/channels/shortext-endpoint</loc>
    <lastmod>2026-10-24T17:49:34.512Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/channels/whatsapp</loc>
    <lastmod>2026-10-24T17:49:34.527Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/channels/whatsapp-templates</loc>
    <lastmod>2026-10-25T16:38:21.233Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/getting-started/api-quickstart</loc>
    <lastmod>2026-10-24T17:49:34.513Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/getting-started/creating-an-account</loc>
    <lastmod>2026-10-24T17:49:34.488Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/getting-started/platform-overview</loc>
    <lastmod>2026-10-24T17:49:34.488Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/inbox/handover-and-assignment</loc>
    <lastmod>2026-10-24T17:49:34.488Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/inbox/overview</loc>
    <lastmod>2026-10-24T17:49:34.528Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/inbox/tickets</loc>
    <lastmod>2026-10-24T20:32:15.758Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/integrators/one-agent-per-company</loc>
    <lastmod>2026-10-25T16:17:26.421Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/introduction/concepts</loc>
    <lastmod>2026-10-24T17:49:34.514Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/introduction/what-is-shortext</loc>
    <lastmod>2026-10-24T17:49:34.487Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/getting-started/api-quickstart</loc>
    <lastmod>2026-10-24T17:49:34.487Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/getting-started/creating-an-account</loc>
    <lastmod>2026-10-24T17:49:34.529Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/getting-started/platform-overview</loc>
    <lastmod>2026-10-24T17:49:34.513Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/inbox/handover-and-assignment</loc>
    <lastmod>2026-10-24T17:49:34.486Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/inbox/overview</loc>
    <lastmod>2026-10-24T17:49:34.517Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/inbox/tickets</loc>
    <lastmod>2026-10-24T20:32:15.752Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/integrators/one-agent-per-company</loc>
    <lastmod>2026-10-25T16:17:26.420Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/introduction/concepts</loc>
    <lastmod>2026-10-24T17:49:34.485Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/introduction/what-is-shortext</loc>
    <lastmod>2026-10-24T17:49:34.485Z</lastmod>
  </url>
</urlset>