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    <loc>https://docs.shortext.ny-corp.io/api-reference/errors</loc>
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    <loc>https://docs.shortext.ny-corp.io/api-reference/guides/balance</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/guides/connect-whatsapp</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/guides/dynamic-links</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/guides/handover</loc>
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    <loc>https://docs.shortext.ny-corp.io/api-reference/guides/manage-tickets</loc>
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    <loc>https://docs.shortext.ny-corp.io/api-reference/guides/migrate-to-v2</loc>
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    <loc>https://docs.shortext.ny-corp.io/api-reference/guides/send-a-template</loc>
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    <loc>https://docs.shortext.ny-corp.io/api-reference/guides/start-a-conversation</loc>
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    <loc>https://docs.shortext.ny-corp.io/api-reference/hosted-sessions</loc>
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    <loc>https://docs.shortext.ny-corp.io/api-reference/introduction</loc>
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    <loc>https://docs.shortext.ny-corp.io/api-reference/message-format</loc>
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    <loc>https://docs.shortext.ny-corp.io/api-reference/shortext-endpoint</loc>
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    <loc>https://docs.shortext.ny-corp.io/api-reference/v1.0/endpoints/agents/search-agents</loc>
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    <loc>https://docs.shortext.ny-corp.io/api-reference/v1.0/endpoints/business-manager/get-business-balance</loc>
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    <loc>https://docs.shortext.ny-corp.io/api-reference/v1.0/endpoints/health/health-check</loc>
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    <loc>https://docs.shortext.ny-corp.io/api-reference/v1.0/endpoints/knowledge/manage-contact-knowledge</loc>
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    <loc>https://docs.shortext.ny-corp.io/api-reference/v1.0/endpoints/messages/send-a-message</loc>
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    <loc>https://docs.shortext.ny-corp.io/api-reference/v1.0/endpoints/messages/submit-an-inbound-message</loc>
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    <loc>https://docs.shortext.ny-corp.io/api-reference/v1.0/endpoints/tickets/search-a-ticket</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v1.0/endpoints/tickets/search-ticket-sla-records</loc>
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    <loc>https://docs.shortext.ny-corp.io/api-reference/v1.0/endpoints/tickets/search-ticket-status-records</loc>
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    <loc>https://docs.shortext.ny-corp.io/api-reference/v1.0/introduction</loc>
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    <loc>https://docs.shortext.ny-corp.io/api-reference/v1.0/send-message</loc>
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    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/account/current-api-key</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/agents/create-an-agent</loc>
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    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/agents/delete-an-agent</loc>
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    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/agents/list-agents</loc>
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    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/agents/restore-a-deleted-agent</loc>
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    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/agents/update-an-agent</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/billing/company-balance</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/billing/wallet-movements</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/channels/attach-or-move-a-channel</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/channels/create-a-shortext-endpoint</loc>
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  <url>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/channels/detach-a-channel-from-its-agent</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/channels/get-a-channel</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/channels/list-channels</loc>
    <lastmod>2026-10-24T21:15:53.825Z</lastmod>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/channels/rotate-the-webhook-signing-secret</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/channels/update-a-shortext-endpoint</loc>
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    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/conversations/assign-a-conversation</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/conversations/get-a-conversation</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/conversations/hand-a-conversation-back-to-the-agent</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/conversations/list-assignees</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/conversations/list-conversations</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/conversations/list-the-messages-of-a-conversation</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/conversations/reply-to-a-conversation</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/conversations/start-a-conversation</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/conversations/take-a-conversation-over</loc>
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    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/dynamic-links/add-an-app</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/dynamic-links/clicks-of-a-dynamic-link</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/dynamic-links/create-a-dynamic-link</loc>
    <lastmod>2026-10-24T21:15:54.041Z</lastmod>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/dynamic-links/delete-a-dynamic-link</loc>
    <lastmod>2026-10-24T21:15:54.066Z</lastmod>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/dynamic-links/delete-an-app</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/dynamic-links/domain-verification-file</loc>
    <lastmod>2026-10-24T21:15:53.789Z</lastmod>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/dynamic-links/get-a-dynamic-link</loc>
    <lastmod>2026-10-24T21:15:54.056Z</lastmod>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/dynamic-links/get-an-app</loc>
    <lastmod>2026-10-24T21:15:53.758Z</lastmod>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/dynamic-links/list-apps</loc>
    <lastmod>2026-10-24T21:15:53.729Z</lastmod>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/dynamic-links/list-dynamic-links</loc>
    <lastmod>2026-10-24T21:15:54.024Z</lastmod>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/dynamic-links/update-a-dynamic-link</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/dynamic-links/update-an-app</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/hosted-sessions/cancel-a-hosted-session</loc>
    <lastmod>2026-10-24T21:15:54.425Z</lastmod>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/hosted-sessions/create-a-hosted-session</loc>
    <lastmod>2026-10-24T21:15:54.398Z</lastmod>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/hosted-sessions/get-a-hosted-session</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/hosted-sessions/list-hosted-sessions</loc>
    <lastmod>2026-10-24T21:15:54.387Z</lastmod>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/hosted-sessions/purposes-of-the-hosted-sessions</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/knowledge/add-a-knowledge-document</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/knowledge/add-contact-knowledge</loc>
    <lastmod>2026-10-24T21:15:53.880Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/knowledge/delete-a-knowledge-document</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/knowledge/delete-contact-knowledge</loc>
    <lastmod>2026-10-24T21:15:53.904Z</lastmod>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/knowledge/get-a-contact-knowledge-entry</loc>
    <lastmod>2026-10-24T21:15:53.894Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/knowledge/get-a-knowledge-document</loc>
    <lastmod>2026-10-24T21:15:53.684Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/knowledge/knowledge-base-usage</loc>
    <lastmod>2026-10-24T21:15:53.718Z</lastmod>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/knowledge/list-contact-knowledge</loc>
    <lastmod>2026-10-24T21:15:53.869Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/knowledge/list-knowledge-documents</loc>
    <lastmod>2026-10-24T21:15:53.652Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/knowledge/update-a-knowledge-document</loc>
    <lastmod>2026-10-24T21:15:53.704Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/knowledge/update-contact-knowledge</loc>
    <lastmod>2026-10-24T21:15:53.915Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/templates/get-a-whatsapp-template</loc>
    <lastmod>2026-10-24T21:15:54.217Z</lastmod>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/templates/list-whatsapp-templates</loc>
    <lastmod>2026-10-24T21:15:54.202Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/add-a-note</loc>
    <lastmod>2026-10-24T21:15:54.285Z</lastmod>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/answer-the-contact</loc>
    <lastmod>2026-10-24T21:15:54.296Z</lastmod>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/create-a-ticket-status</loc>
    <lastmod>2026-10-24T21:15:54.326Z</lastmod>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/create-an-sla-policy</loc>
    <lastmod>2026-10-24T21:15:54.156Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/delete-a-ticket-status</loc>
    <lastmod>2026-10-24T21:15:54.351Z</lastmod>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/delete-an-sla-policy</loc>
    <lastmod>2026-10-24T21:15:54.181Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/get-a-ticket</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/get-a-ticket-status</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/get-an-sla-policy</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/list-sla-policies</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/list-ticket-statuses</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/list-tickets</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/open-a-ticket</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/ticket-activity</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/update-a-ticket</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/update-a-ticket-status</loc>
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  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/tickets/update-an-sla-policy</loc>
    <lastmod>2026-10-24T21:15:54.191Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/webhooks/create-a-webhook-endpoint</loc>
    <lastmod>2026-10-24T21:15:54.462Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/webhooks/delete-a-webhook-endpoint</loc>
    <lastmod>2026-10-24T21:15:54.502Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/webhooks/delivery-history</loc>
    <lastmod>2026-10-24T21:15:54.534Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/webhooks/get-a-webhook-endpoint</loc>
    <lastmod>2026-10-24T21:15:54.477Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/webhooks/list-webhook-endpoints</loc>
    <lastmod>2026-10-24T21:15:54.451Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/webhooks/redeliver-an-event</loc>
    <lastmod>2026-10-24T21:15:54.544Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/webhooks/rotate-the-signing-secret</loc>
    <lastmod>2026-10-24T21:15:54.513Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/webhooks/send-a-test-event</loc>
    <lastmod>2026-10-24T21:15:54.523Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/webhooks/update-a-webhook-endpoint</loc>
    <lastmod>2026-10-24T21:15:54.487Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/v2.0/endpoints/webhooks/webhook-event-catalog</loc>
    <lastmod>2026-10-24T21:15:54.435Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/versioning</loc>
    <lastmod>2026-10-24T17:49:34.533Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/api-reference/webhooks</loc>
    <lastmod>2026-10-24T17:49:34.533Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/channels/coming-soon</loc>
    <lastmod>2026-10-24T17:49:34.526Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/channels/mailbox</loc>
    <lastmod>2026-10-24T17:49:34.534Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/channels/overview</loc>
    <lastmod>2026-10-24T17:49:34.534Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/channels/shortext-endpoint</loc>
    <lastmod>2026-10-24T17:49:34.519Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/channels/whatsapp</loc>
    <lastmod>2026-10-24T17:49:34.526Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/channels/whatsapp-templates</loc>
    <lastmod>2026-10-24T17:49:34.525Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/agents/creating-an-agent</loc>
    <lastmod>2026-10-24T20:32:15.756Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/agents/tools-configuration</loc>
    <lastmod>2026-10-24T17:49:34.521Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/authentication</loc>
    <lastmod>2026-10-24T20:32:15.760Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/contact-format</loc>
    <lastmod>2026-10-24T17:49:34.521Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/errors</loc>
    <lastmod>2026-10-24T20:32:15.754Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/guides/agent-knowledge</loc>
    <lastmod>2026-10-24T20:32:15.760Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/guides/balance</loc>
    <lastmod>2026-10-24T20:32:15.751Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/guides/connect-whatsapp</loc>
    <lastmod>2026-10-24T17:49:34.516Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/guides/dynamic-links</loc>
    <lastmod>2026-10-24T20:32:15.756Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/guides/handover</loc>
    <lastmod>2026-10-24T17:49:34.523Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/guides/manage-tickets</loc>
    <lastmod>2026-10-24T20:32:15.753Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/guides/migrate-to-v2</loc>
    <lastmod>2026-10-24T20:32:15.750Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/guides/send-a-template</loc>
    <lastmod>2026-10-24T17:49:34.515Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/guides/start-a-conversation</loc>
    <lastmod>2026-10-24T17:49:34.518Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/hosted-sessions</loc>
    <lastmod>2026-10-24T17:49:34.523Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/introduction</loc>
    <lastmod>2026-10-24T20:32:15.755Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/message-format</loc>
    <lastmod>2026-10-24T17:49:34.520Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/shortext-endpoint</loc>
    <lastmod>2026-10-24T17:49:34.514Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v1.0/endpoints/agents/search-agents</loc>
    <lastmod>2026-10-24T21:15:55.690Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v1.0/endpoints/business-manager/get-business-balance</loc>
    <lastmod>2026-10-24T21:15:55.706Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v1.0/endpoints/health/health-check</loc>
    <lastmod>2026-10-24T21:15:55.795Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v1.0/endpoints/knowledge/manage-contact-knowledge</loc>
    <lastmod>2026-10-24T21:15:55.775Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v1.0/endpoints/messages/send-a-message</loc>
    <lastmod>2026-10-24T21:15:55.716Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v1.0/endpoints/messages/submit-an-inbound-message</loc>
    <lastmod>2026-10-24T21:15:55.785Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v1.0/endpoints/tickets/search-a-ticket</loc>
    <lastmod>2026-10-24T21:15:55.730Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v1.0/endpoints/tickets/search-ticket-sla-records</loc>
    <lastmod>2026-10-24T21:15:55.745Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v1.0/endpoints/tickets/search-ticket-status-records</loc>
    <lastmod>2026-10-24T21:15:55.759Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v1.0/introduction</loc>
    <lastmod>2026-10-24T20:32:15.750Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v1.0/send-message</loc>
    <lastmod>2026-10-24T17:49:34.516Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/account/current-api-key</loc>
    <lastmod>2026-10-24T21:15:55.231Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/agents/create-an-agent</loc>
    <lastmod>2026-10-24T21:15:54.685Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/agents/delete-an-agent</loc>
    <lastmod>2026-10-24T21:15:54.710Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/agents/get-an-agent</loc>
    <lastmod>2026-10-24T21:15:54.700Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/agents/list-agents</loc>
    <lastmod>2026-10-24T21:15:54.675Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/agents/restore-a-deleted-agent</loc>
    <lastmod>2026-10-24T21:15:54.730Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/agents/update-an-agent</loc>
    <lastmod>2026-10-24T21:15:54.720Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/billing/company-balance</loc>
    <lastmod>2026-10-24T21:15:54.937Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/billing/wallet-movements</loc>
    <lastmod>2026-10-24T21:15:54.948Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/channels/attach-or-move-a-channel</loc>
    <lastmod>2026-10-24T21:15:54.983Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/channels/create-a-shortext-endpoint</loc>
    <lastmod>2026-10-24T21:15:55.241Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/channels/delete-a-shortext-endpoint</loc>
    <lastmod>2026-10-24T21:15:55.251Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/channels/detach-a-channel-from-its-agent</loc>
    <lastmod>2026-10-24T21:15:54.993Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/channels/get-a-channel</loc>
    <lastmod>2026-10-24T21:15:54.973Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/channels/list-channels</loc>
    <lastmod>2026-10-24T21:15:54.958Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/channels/rotate-the-webhook-signing-secret</loc>
    <lastmod>2026-10-24T21:15:55.272Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/channels/update-a-shortext-endpoint</loc>
    <lastmod>2026-10-24T21:15:55.262Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/conversations/assign-a-conversation</loc>
    <lastmod>2026-10-24T21:15:55.138Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/conversations/get-a-conversation</loc>
    <lastmod>2026-10-24T21:15:55.086Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/conversations/hand-a-conversation-back-to-the-agent</loc>
    <lastmod>2026-10-24T21:15:55.127Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/conversations/list-assignees</loc>
    <lastmod>2026-10-24T21:15:55.147Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/conversations/list-conversations</loc>
    <lastmod>2026-10-24T21:15:55.061Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/conversations/list-the-messages-of-a-conversation</loc>
    <lastmod>2026-10-24T21:15:55.096Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/conversations/reply-to-a-conversation</loc>
    <lastmod>2026-10-24T21:15:55.106Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/conversations/start-a-conversation</loc>
    <lastmod>2026-10-24T21:15:55.071Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/conversations/take-a-conversation-over</loc>
    <lastmod>2026-10-24T21:15:55.117Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/dynamic-links/add-an-app</loc>
    <lastmod>2026-10-24T21:15:54.861Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/dynamic-links/clicks-of-a-dynamic-link</loc>
    <lastmod>2026-10-24T21:15:55.220Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/dynamic-links/create-a-dynamic-link</loc>
    <lastmod>2026-10-24T21:15:55.174Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/dynamic-links/delete-a-dynamic-link</loc>
    <lastmod>2026-10-24T21:15:55.199Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/dynamic-links/delete-an-app</loc>
    <lastmod>2026-10-24T21:15:54.896Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/dynamic-links/domain-verification-file</loc>
    <lastmod>2026-10-24T21:15:54.922Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/dynamic-links/get-a-dynamic-link</loc>
    <lastmod>2026-10-24T21:15:55.189Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/dynamic-links/get-an-app</loc>
    <lastmod>2026-10-24T21:15:54.881Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/dynamic-links/list-apps</loc>
    <lastmod>2026-10-24T21:15:54.840Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/dynamic-links/list-dynamic-links</loc>
    <lastmod>2026-10-24T21:15:55.158Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/dynamic-links/update-a-dynamic-link</loc>
    <lastmod>2026-10-24T21:15:55.209Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/dynamic-links/update-an-app</loc>
    <lastmod>2026-10-24T21:15:54.908Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/hosted-sessions/cancel-a-hosted-session</loc>
    <lastmod>2026-10-24T21:15:55.556Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/hosted-sessions/create-a-hosted-session</loc>
    <lastmod>2026-10-24T21:15:55.530Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/hosted-sessions/get-a-hosted-session</loc>
    <lastmod>2026-10-24T21:15:55.545Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/hosted-sessions/list-hosted-sessions</loc>
    <lastmod>2026-10-24T21:15:55.518Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/hosted-sessions/purposes-of-the-hosted-sessions</loc>
    <lastmod>2026-10-24T21:15:55.507Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/knowledge/add-a-knowledge-document</loc>
    <lastmod>2026-10-24T21:15:54.757Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/knowledge/add-contact-knowledge</loc>
    <lastmod>2026-10-24T21:15:55.014Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/knowledge/delete-a-knowledge-document</loc>
    <lastmod>2026-10-24T21:15:54.791Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/knowledge/delete-contact-knowledge</loc>
    <lastmod>2026-10-24T21:15:55.039Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/knowledge/get-a-contact-knowledge-entry</loc>
    <lastmod>2026-10-24T21:15:55.028Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/knowledge/get-a-knowledge-document</loc>
    <lastmod>2026-10-24T21:15:54.778Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/knowledge/knowledge-base-usage</loc>
    <lastmod>2026-10-24T21:15:54.824Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/knowledge/list-contact-knowledge</loc>
    <lastmod>2026-10-24T21:15:55.005Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/knowledge/list-knowledge-documents</loc>
    <lastmod>2026-10-24T21:15:54.740Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/knowledge/update-a-knowledge-document</loc>
    <lastmod>2026-10-24T21:15:54.805Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/knowledge/update-contact-knowledge</loc>
    <lastmod>2026-10-24T21:15:55.050Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/templates/get-a-whatsapp-template</loc>
    <lastmod>2026-10-24T21:15:55.355Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/templates/list-whatsapp-templates</loc>
    <lastmod>2026-10-24T21:15:55.340Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/add-a-note</loc>
    <lastmod>2026-10-24T21:15:55.422Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/answer-the-contact</loc>
    <lastmod>2026-10-24T21:15:55.433Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/create-a-ticket-status</loc>
    <lastmod>2026-10-24T21:15:55.457Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/create-an-sla-policy</loc>
    <lastmod>2026-10-24T21:15:55.293Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/delete-a-ticket-status</loc>
    <lastmod>2026-10-24T21:15:55.482Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/delete-an-sla-policy</loc>
    <lastmod>2026-10-24T21:15:55.319Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/get-a-ticket</loc>
    <lastmod>2026-10-24T21:15:55.392Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/get-a-ticket-status</loc>
    <lastmod>2026-10-24T21:15:55.472Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/get-an-sla-policy</loc>
    <lastmod>2026-10-24T21:15:55.308Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/list-sla-policies</loc>
    <lastmod>2026-10-24T21:15:55.282Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/list-ticket-statuses</loc>
    <lastmod>2026-10-24T21:15:55.443Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/list-tickets</loc>
    <lastmod>2026-10-24T21:15:55.365Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/open-a-ticket</loc>
    <lastmod>2026-10-24T21:15:55.376Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/ticket-activity</loc>
    <lastmod>2026-10-24T21:15:55.412Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/update-a-ticket</loc>
    <lastmod>2026-10-24T21:15:55.402Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/update-a-ticket-status</loc>
    <lastmod>2026-10-24T21:15:55.492Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/tickets/update-an-sla-policy</loc>
    <lastmod>2026-10-24T21:15:55.330Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/webhooks/create-a-webhook-endpoint</loc>
    <lastmod>2026-10-24T21:15:55.592Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/webhooks/delete-a-webhook-endpoint</loc>
    <lastmod>2026-10-24T21:15:55.633Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/webhooks/delivery-history</loc>
    <lastmod>2026-10-24T21:15:55.664Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/webhooks/get-a-webhook-endpoint</loc>
    <lastmod>2026-10-24T21:15:55.607Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/webhooks/list-webhook-endpoints</loc>
    <lastmod>2026-10-24T21:15:55.582Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/webhooks/redeliver-an-event</loc>
    <lastmod>2026-10-24T21:15:55.675Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/webhooks/rotate-the-signing-secret</loc>
    <lastmod>2026-10-24T21:15:55.643Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/webhooks/send-a-test-event</loc>
    <lastmod>2026-10-24T21:15:55.654Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/webhooks/update-a-webhook-endpoint</loc>
    <lastmod>2026-10-24T21:15:55.618Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/v2.0/endpoints/webhooks/webhook-event-catalog</loc>
    <lastmod>2026-10-24T21:15:55.568Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/versioning</loc>
    <lastmod>2026-10-24T17:49:34.524Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/api-reference/webhooks</loc>
    <lastmod>2026-10-24T17:49:34.512Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/channels/coming-soon</loc>
    <lastmod>2026-10-24T17:49:34.519Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/channels/mailbox</loc>
    <lastmod>2026-10-24T17:49:34.525Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/channels/overview</loc>
    <lastmod>2026-10-24T17:49:34.518Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/channels/shortext-endpoint</loc>
    <lastmod>2026-10-24T17:49:34.512Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/channels/whatsapp</loc>
    <lastmod>2026-10-24T17:49:34.527Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/channels/whatsapp-templates</loc>
    <lastmod>2026-10-24T17:49:34.520Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/getting-started/api-quickstart</loc>
    <lastmod>2026-10-24T17:49:34.513Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/getting-started/creating-an-account</loc>
    <lastmod>2026-10-24T17:49:34.488Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/getting-started/platform-overview</loc>
    <lastmod>2026-10-24T17:49:34.488Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/inbox/handover-and-assignment</loc>
    <lastmod>2026-10-24T17:49:34.488Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/inbox/overview</loc>
    <lastmod>2026-10-24T17:49:34.528Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/inbox/tickets</loc>
    <lastmod>2026-10-24T20:32:15.758Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/introduction/concepts</loc>
    <lastmod>2026-10-24T17:49:34.514Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/fr/introduction/what-is-shortext</loc>
    <lastmod>2026-10-24T17:49:34.487Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/getting-started/api-quickstart</loc>
    <lastmod>2026-10-24T17:49:34.487Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/getting-started/creating-an-account</loc>
    <lastmod>2026-10-24T17:49:34.529Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/getting-started/platform-overview</loc>
    <lastmod>2026-10-24T17:49:34.513Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/inbox/handover-and-assignment</loc>
    <lastmod>2026-10-24T17:49:34.486Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/inbox/overview</loc>
    <lastmod>2026-10-24T17:49:34.517Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/inbox/tickets</loc>
    <lastmod>2026-10-24T20:32:15.752Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/introduction/concepts</loc>
    <lastmod>2026-10-24T17:49:34.485Z</lastmod>
  </url>

  <url>
    <loc>https://docs.shortext.ny-corp.io/introduction/what-is-shortext</loc>
    <lastmod>2026-10-24T17:49:34.485Z</lastmod>
  </url>
</urlset>