> ## Documentation Index
> Fetch the complete documentation index at: https://docs.shortext.ny-corp.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Get a conversation



## OpenAPI

````yaml /api-reference/v2.0/openapi.json get /conversations/{id}
openapi: 3.1.0
info:
  title: Shortext API
  description: >-
    **Versioning**: every version is a frozen contract. A released version only
    receives additive changes

    (new endpoints, new optional fields, new response fields); anything breaking
    ships in a new version.

    Responses carry `X-Shortext-Api-Version`. When a version is scheduled for
    removal, responses also carry

    `Deprecation` and `Sunset` headers; after the sunset date the version
    answers HTTP 410.

    The list of versions and their status is available at `GET /api/versions`.


    **Responses**: always HTTP 200. Check `success` and `code` (`1000` =
    success), see `ApiEnvelope`.

    On failure, `trace_id` identifies the request for support.
  version: '2.0'
servers:
  - url: https://shortext.ny-corp.io/api/v2.0
security: []
tags:
  - name: Agents
    description: Agents
  - name: Channels
    description: Channels
  - name: Conversations
    description: Conversations
  - name: Account
    description: Account
  - name: Templates
    description: Templates
  - name: Hosted sessions
    description: Hosted sessions
  - name: Webhooks
    description: Webhooks
paths:
  /conversations/{id}:
    get:
      tags:
        - Conversations
      summary: Get a conversation
      operationId: getConversation
      parameters:
        - name: id
          in: path
          required: true
          schema:
            type: string
      responses:
        '200':
          description: >-
            Always HTTP 200: the outcome is in `success` and `code` (absolute
            value of the response code).
          content:
            application/json:
              schema:
                allOf:
                  - $ref: '#/components/schemas/ApiEnvelope'
                  - properties:
                      body:
                        $ref: '#/components/schemas/Conversation'
                    type: object
      security:
        - bearerAuth: []
components:
  schemas:
    ApiEnvelope:
      properties:
        success:
          type: boolean
          example: true
        code:
          type: integer
          example: 1000
        message:
          type: string
          example: Request success.
        body:
          description: Endpoint payload, null when there is none
        token:
          description: Present only on authentication routes
          type:
            - string
            - 'null'
        trace_id:
          description: Present only when success is false
          type:
            - string
            - 'null'
      type: object
    Conversation:
      properties:
        id:
          description: The conversation_id of the webhooks
          type: string
        status:
          description: '`active`: a session is open; `archived`: replying opens a new one'
          type: string
          enum:
            - active
            - archived
        channel:
          properties:
            type:
              type: string
              enum:
                - whatsapp
                - mail
                - shortext
            id:
              description: The channel_id of the webhooks
              type: string
          type: object
        agent:
          description: Agent answering on the channel; null when the channel is detached
          properties:
            id:
              type: string
            name:
              type: string
          type:
            - object
            - 'null'
        contact:
          properties:
            identifier:
              type: string
            identifier_type:
              type: string
            profile:
              type: object
            country:
              type: object
          type: object
        session:
          description: Current session; null when archived
          properties:
            started_at:
              type: string
              format: date-time
            ends_at:
              type:
                - string
                - 'null'
              format: date-time
            handover:
              description: 'A human took over: the AI agent does not answer'
              type: boolean
            handover_at:
              type:
                - string
                - 'null'
              format: date-time
            assignee:
              oneOf:
                - $ref: '#/components/schemas/Member'
                - type: 'null'
          type:
            - object
            - 'null'
        last_message_at:
          type:
            - string
            - 'null'
          format: date-time
        created_at:
          type: string
          format: date-time
      type: object
    Member:
      description: User of the company (dashboard, mobile app)
      properties:
        id:
          type: string
          example: USR-XXXXX
        name:
          type: string
      type: object
  securitySchemes:
    bearerAuth:
      type: http
      description: >-
        Company API key, sent as `Authorization: Bearer <key>`. Create it in the
        dashboard (Developer > API Keys) with the permissions the integration
        needs.
      scheme: bearer

````

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